Tag: Apple Support
Trouble installing iTunes or QuickTime for Windows
by ipodman on Sep.24, 2009, under Apple Support, iPhone, iPod Shuffle
If you are having trouble installing iTunes or QuickTime for Windows, follow the troubleshooting suggestions described in this article.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
by ipodman on Sep.24, 2009, under Apple Support, iPhone, iPod Shuffle
Learn how to completely uninstall iTunes, QuickTime, and other essential software components from your Windows XP PC; (for Windows Vista see this article).
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista
by ipodman on Sep.24, 2009, under Apple Support, iPhone, iPod Shuffle
Learn how to cleanly uninstall iTunes, QuickTime, and other essential software components from your Windows Vista PC; (for a Windows XP or Windows 2000 PC, refer to Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP).
Back up your iTunes library by copying to an external hard drive
by ipodman on Sep.24, 2009, under Apple Support, iPhone, iPod Shuffle
One way to back up your iTunes Library is to consolidate your library into one folder and then copy that folder to an external hard drive. This is a painless process that only takes a few moments to accomplish.
Note: If you would prefer to back up your iTunes Library by burning your library to CD or DVD click here.
iPhone: Ringtones
by ipodman on Sep.24, 2009, under Apple Support, iPhone, iPod Shuffle
iPhone comes with a number of ringtones you can use for incoming calls, Clock alarms, and the Clock timer. You can also purchase ringtones from the iTunes Store on your iPhone.
Note: Some content types are not available in some iTunes Store countries.
A dedicated switch on the side of iPhone lets you quickly turn ringing on or off. You can also set iPhone to vibrate or not.
About iPhone carrier settings updates in iTunes
by ipodman on Sep.24, 2009, under Apple Support, iPhone, iPod Shuffle
iTunes 7.7 and later has the ability to update the carrier-specific settings on iPhone with iPhone 2.0 software or later. Carrier settings updates are small files (about 10k) that are downloaded from iTunes to be installed on your iPhone. The carrier settings can include updates to the default APN (how iPhone accesses the carrier’s cellular data network), special dialing codes at Settings > Phone > [Carrier] Services, default settings for Stocks, Maps, Weather, and other items. You should install these updates to your iPhone as soon as they are available.
Mac OS X: About This Mac “build” information
by ipodman on Sep.23, 2009, under Apple Support, iPhone, iPod Shuffle
Learn about build versions, such as "Build 10B504", which appear in the About This Mac window and System Profiler.
About the “Ignoring trackpad when mouse is present” option on computers with a Multi-Touch trackpad
by ipodman on Sep.23, 2009, under Apple Support, iPhone, iPod Shuffle
Are you trying to locate the "Ignore trackpad when mouse is present" trackpad option on the Trackpad tab in Keyboard & Mouse System Preferences, or—if using Mac OS X v10.5.6 or later—the Trackpad System Preferences on your MacBook, MacBook Pro, or MacBook Air computer with a Multi-Touch trackpad?
“Unable to load data class information from sync services” alert message in iTunes 8 for Windows
by Apple - Support - Most Recent - iPod on Sep.22, 2009, under Apple Support, Buy-It-Now, Ebay, iPod, iPod Shuffle
You may see the following message in iTunes 8 when connecting an iPhone or iPod touch to your Windows computer or when trying to sync with your device:
"iTunes was unable to load data class information from sync services"
Compatibility of Apple wired headset models with iPod and iPhone models
by Apple - Support - Most Recent - iPod on Sep.21, 2009, under Apple Support, Buy-It-Now, Ebay, iPod, iPod Shuffle
Functionality of Apple wired headsets can vary between iPod and iPhone models. Most headsets work for audio playback, but some headsets have features such as a mic or buttons to control iPod functions that work only on newer iPod and iPhone models.
How to copy your recorded video from iPod nano (5th generation) to a PC
by Apple - Support - Most Recent - iPod on Sep.21, 2009, under Apple Support, Buy-It-Now, Ebay, iPod, iPod Shuffle
You can copy your recorded video on iPod nano (5th generation) to your Windows PC for viewing and backup. To copy your recorded video to your PC, the iPod must be enabled for disk use:
iPhone and iPod touch: Yahoo! search displays unexpected results
by Apple - Support - Most Recent - iPod on Sep.18, 2009, under Apple Support, Buy-It-Now, Ebay, iPod, iPod Shuffle
In certain countries, when using Yahoo! Search on an iPhone or iPod touch, you may be redirected to a page in English that contains no results:
Apple has received reports of this issue from customers using Yahoo! search in the following countries:
Japan
Finland
Using a Gmail account on multiple devices
by Apple - Support - Most Recent - iPod on Sep.18, 2009, under Apple Support, Buy-It-Now, Ebay, iPod, iPod Shuffle
When using a Gmail account on multiple devices, including your Mac, PC, iPhone, or iPod touch, the following alerts/errors can appear:
Mac or PC: "Too many simultaneous connections."
iPhone/iPod touch: "The user name or password for [account] is incorrect."
iPod: Selecting a VoiceOver language for individual songs
by Apple - Support - Most Recent - iPod on Sep.17, 2009, under Apple Support, Buy-It-Now, Ebay, iPod, iPod Shuffle
VoiceOver allows you to hear the names of songs, artists, and playlists spoken when listening to content on certain iPod models. Learn how to enable VoiceOver.
You can select a default language for VoiceOver in the Summary tab when the iPod is connected to iTunes. You can also set a VoiceOver language for individual songs that will be used in place of the default language. To learn how to set a specific VoiceOver language to selected content in your iTunes library, review the steps below.
iMovie ‘09: iPhone 3GS or iPod nano (5th generation) video may import into iMovie with rotated display
by Apple - Support - Most Recent - iPod on Sep.16, 2009, under Apple Support, Buy-It-Now, Ebay, iPod, iPod Shuffle
If you record video from your iPhone 3GS or iPod nano (5th generation) in any orientation other than held horizontally with the home button or click wheel on the right side (as shown in the images below), your video will be rotated when accessed from iPhoto Videos in iMovie versions prior to 8.0.4.